24 HOUR CLAIMS REPORTING If you need to report a claim, use the directory below. For those companies not listed with 24 hour service or an 800 number, please report the claim to one of our offices. After suffering a loss you need to review your policy as soon as possible. This outlines your responsibilities as a policyholder. Please remember some very important responsibilities: Report any incidents that may be a crime to the police immediately. Seek medical attention for those who may be injured no matter how slight. ·Preserve any and all property from suffering further damage. (examples of this action include: board up broken windows, remove water from a flooded basement, remove wet carpets) ***Please note you need to have authorization from your insurance company before repairs may begin (except temporary repairs to prevent further damage). Personal Lines Claims Numbers: Commercial Lines Claims Numbers: Allstate (home, auto, umbrella) 1-800-ALLSTATE Allstate 1-800-ALLSTATE American Modern 1-800-759-9008 or 513-943-7200 The Hartford 1-800-327-3636 The Hartford (home, auto, umbrella) 1-800-243-5860 One Beacon 1-877-248-4968 Met P&C (home, auto, umbrella) 1-800-422-4272 Tower Group 1-888-856-5522 1-888-250-2317 after hours One Beacon (home, auto, umbrella) 1-877-248-4968   Progressive (auto) 1-800-PROGRESSIVE   Tower Group 1-888-856-5522 1-888-250-2317 after hours     128 Main Street Geneseo, NY 14454 (585) 243-5520 geneseo@chanleragency.com 35 Main Street Livonia, NY 14487 (585) 346-3118 livonia@chanleragency.com